Support
MOKIN Type-C Hub Compatibility Guide
Take proactive measures to check for compatibility issues and effectively prevent problems from arising.
step 1
Step 2
| Brand | Model Name |
|---|---|
| Apple | MacBook Pro (2016-2022)or newer,MacBook Air( 2018-2020),Macbook(2015-2020)iMac Pro, iMac(2017-2020), Mac mini,iPad Pro 11"/12"(2018-2020) etc. |
| Lenovo | Yoga 900/920, Yoga 720-13IKB/900-13ISK,ThinkPad S2/E480/L480 /X1 EXTREME/ P1/ P50/P70,IdeaPad 730S,Yoga 7i 151TL5, Thinkcentre M70q Gen 2 11DU,Yoga 7 14ITL5,Yoga Yoga 7 16IAP7 etc. |
| Dell | XPS 13(9350),XPS 13(9360),XPS 13(9370),XPS 13(9380),Latitude 13 7000 Series E7370,Latitude 5420,P137G laptop/Latitude 5420 Business Laptop, XPS 13 9310 2-in-1,Latitude 5410/3390/5400/5620/5320/5424/5300,Vosotro 5620 etc. |
| HP | Spectre x2/x360/13-af001TU, Elite×2 1012, Elitebook Folio G1, ZBook 15 G3, Probook 450 G5,Shadow 3,EliteBook 745 G5,ENVY x360 etc. |
| Sumsung | Galaxy Pro 360,Galaxy Book2 Pro 360,Note 10 plus,Galaxy Book2 360 13,Galaxy Book Flex2 Alpha NP730QDA, Galaxy S22 Ultra,Galaxy Tab S8+,Galaxy TabPro S etc. |
| Microsoft Surface | Microsoft Surfacebook 2/3, Surface Go, Microsoft Surface Go 2 laptop,Surface Pro 7, Surface Pro 8, Surface laptop 3,Microsoft Surface Laptop 4/5 etc. |
| Acer | Switch Alpha 12, Spin 7,Chromebook R13,Aspire V Nitro 15,SF514-52T,Predator Helios 500,SF514-52T,Aspire 5 A515-57-53T2 Slim Laptop, Nitro AN515-56/AN517-53,Chromebook Enterprise Spin 714 (CP714-1WN),LG 17Z990-R.AAC9U1,LG gram 16T90Q-K.AAC7U1,LG gram 16T90Q etc. |
| Asus | Zenbook 3U/UX330UA/UX430UA/UX530UA,ZenBook 15 UX434FLC,ROG Strix G15,Chromebook c204ee, Zenbook Pro Duo UX581,ROG Flow X13 GV301Q,Chromebook C436F etc. |
| Other | Matebook X,Matebook X pro,GS63VR 6RF-016CN,Chromebook Pixel,LG gram 14Z990-V.AA52C,Creator Z16 A11UET,Huawei matebook 13s MSI Prestige 15 A11SCS-032XES,Xiaomi Mi Pro,Xiaomi Air, Razer Blade etc. |
Note：This list is not exhaustive. If you do not find your computer model listed above, please contact us for further assistance in checking compatibility.
Check Your Laptop Before Purchase
Please confirm which functions of USB-C port on your laptop supports
If you cannot find your device model in the step 1, you can try other methods:
1:Perform a Google search for the device brand name to find the official website
2:Visit the official website of the brand and search for the specifications of the specific model
Access the official website - Generally, computer specifications can be found under the "Support" section. Alternatively, you can contact the customer service of the official website to inquire about the specifications.
3:Enter your computer model and then click the button.
4:Locate the corresponding file, and finally, you will obtain your parameter information.
If you still have the user manual, you can refer to it for further details.
Frequently Asked Questions
If you haven’t found the answer you need,
email us at Support@mokintech.com
What are the commonly encountered compatibility issues for users?
Users unable to output video due to compatibility issues with their devices.
What are the conditions for meeting the video output?
Two conditions are required:
1. Buy products with output video function, such as full-featured type-c, Thunderbolt 3 or Thunderbolt 4.
1. Buy products with output video function, such as full-featured type-c, Thunderbolt 3 or Thunderbolt 4.
2. Your device port must meet the video output, for example, whether your type-c supports video output.
Why is the resolution different from what I expected?
If you want 4K display recognition, two conditions need to be met.
1: Your display device needs to support 4K output.
1: Your display device needs to support 4K output.
2: You need to purchase products that support 4K resolution output
What are the different types of display resolutions?
HD：1280x720 pixels or 1920x1080 pixels
Full HD : 1920x1080 pixels
2K (QHD): 2560x1440 pixels
4K Ultra HD： 3840x2160 pixels or 4096x2160 pixels
5K: 5120x2880 pixels
8K: 7680x4320 pixels